Mmm maybe later āœ•
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Here are some examples of
conversation designs I've made...

Ongoing Chatbots
Toby - Airline
Ongoing Chatbots
Kaki - Workplace
Ongoing Chatbots
Kris - Travel Agency
Conversational Design
COVID-19 Chatbots
Conversational Design
Conversational Flight Itinerary
Conversational Design
Fallback Error Messages: When things don't work out?
Conversational Design
Conversational Commerce
Ongoing Chatbots
Other Chatbot Work
Conversational Design
Pepper Bot POC
Conversational Design
Creating Conversational Flowcharts
Ongoing Chatbots
AskTheBruno: Making a Portfolio Bot

Conversation Design & Chatbots

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As a Conversational AI Lead at Caravelo, Iā€™m responsible for 10 live chatbot clients. I have been involved in the complete product life cycles of these produicts, working in the conversational design, implementation and training of these chatbots.

Snapshot of my responsibilities:

  • Management of AI training datasets, utterance libraries and best practices
  • Lead on Conversational Design, training and documentation
  • Lead on Facebook Business App policies and implementation
  • Lead on content strategies, management and translation processes
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